This Privacy Policy explains how your personal and health information will be treated when you access and interact with the icanQuit website managed by the Cancer Institute of NSW (“CINSW”).

The privacy practices of CINSW are regulated by Privacy and Personal Information Protection Act 1998 and the Health Records and Information Privacy Act 2002 (“the Acts”).  CINSW may use third party providers to assist us from time to time. In the event that we contract such a provider, they are bound by the same privacy and confidentiality conditions as CINSW.Links to other websites, external to CINSW, are sometimes included in web pages for the convenience of website users, but CINSW does not have any responsibility for the privacy practices of third party websites linked to the CINSW’s website.

What information is collected through the iCanQuit website?

If you register as a user of the icanQuit website, CINSW will collect the contents of any electronic forms you complete, including posts made on website forums.  This information includes (but is not limited to) your email address, year of birth, postcode and details of your smoking habit.

Personal and health information may also be collected by CINSW when you fill in and submit other forms that are included on the icanQuit website, or if you provide any written feedback about the use of the website.

Web statistics and cookies

The icanQuit website keeps logs of visitors who browse it contents.  The information collected in user logs includes the IP address of the device you are using, and is used to assess and improve the effectiveness of the icanQuit website.

“Cookies” are small pieces of text data that a web server can store on, and later retrieve from, a user's computer. They do not personally identify you, but do identify your browser. This website uses “persistent cookies”, which are stored on your computer, contain an expiration date, and may be used to track your browsing behaviour. They record your preferences in relation to your use of the site and provide us with other information about your enquiry that allows us to recognise your browser if you return to this website in the future. They help the CINSW to understand what parts of the site users find the most useful and improve the effectiveness of the website.  Persistent cookies also allow advertising by CINSW hosted on third party websites to be specifically targeted in accordance with your browsing preferences.

The cookies on this site do not read the information on your hard drive. They do not make your computer perform any actions or make your computer send information to any other computer via the internet. CINSW makes no attempt to associate cookies with users' names or identities. Our server cannot find out your name or email address, or anything about your computer, by using cookies.

How is information collected through the iCanQuit website used and distributed? 

Personal and health information collected through this website is used for CINSW’s functions under the Cancer Institute (NSW) Act 2003. 

Uses include:

  • contacting users of the website to participate in research, including seeking feedback about the website to allow us to improve it;
  • sending promotional material to users of the website;
  • responding to enquiries from users of the website;
  • enabling Quitline NSW to contact you, by providing Quitline with your contact details (if you have filled out a form requesting this);
  • other statistical, research and administrative purposes.

CINSW does not disclose information that identifies an individual, or might potentially identify them, to third parties without the consent of the person involved, unless it is authorised or required to do so by law.  CINSW may be required to disclose this kind of information to a law enforcement agency where there is reason to suspect there has or have been:

  • unauthorised tampering or interference with files published on the icanQuit website;
  • unauthorised attempts to access files which are not published on the icanQuit website;
  • attempts to intercept messages of other users of the icanQuit website;
  • communications which are defamatory, abusive, vilify individuals or give rise to a suspicion that an offence is being committed;
  • attempts to otherwise compromise the security of the web server; and
  • other potential breaches of the laws of the State of NSW or the Commonwealth of Australia.

CINSW may create a de-identified version of information collected through this website, and use this de-identified information for research purposes. This can involve the disclosure of the de-identified information to third parties, including publication of the information in peer-reviewed journals and other publications.

Are you required to provide personal or health information?

Information relating to your use of this website is collected automatically when you visit, and it is not possible to prevent this information being collected.

When providing personal or health information through forms on this website, you can choose not to provide certain information where the form indicates that the information is optional.  However, some information may be necessary to complete the form.  If you do not provide this information, you may be unable to register as a website user or do any other thing that requires you to first submit the information.

Is the information stored securely? 

Personal and health information will be kept in safe custody, sufficient to prevent unauthorised access, and will be properly handled to ensure its safety, integrity and confidentiality.

Can I access or modify information I have provided through the website? 

You can change information provided as part of your personal profile on the icanQuit website at any time.  

Otherwise, any request to correct or update any incorrect information should be made to the Webmaster at:

Requests to delete information provided to CINSW may be made by contacting the Webmaster at:  

Do you want to know more about how your privacy is protected? 

If you have a general privacy enquiry or complaint regarding CINSW, please contact: 

The Privacy Officer

Cancer Institute NSW
PO Box 41
Alexandria NSW 1435
Tel: (02) 8374 5600
Fax: (02) 8374 5709